Heart shaped gift box with teddy and roses gift for valentines day

Return Policy for Valentine's Day Gift Box

At AmazeCrafts, we prioritize your satisfaction and aim to deliver high-quality products. Please carefully review the return policy specific to our Valentine's Day Gift Box:

• Return Eligibility:

  • Returns are accepted only in the case of damage to the product during shipping.
  • The item must be unopened, and the damage must be clearly visible upon unboxing.

• Mandatory Unboxing Video:

  • To process a return, you must provide a clear video recording of the unboxing.
  • The video must begin before the packaging is opened and clearly show the damage to the product.

• Return Window:

  • You must notify us of the damage within 24 hours of receiving the item.
  • Late claims or those without an unboxing video will not be eligible for returns.

• How to Initiate a Return:

  • Contact us at ac.amazecrafts@gmail.com or whatsapp at 8630432309
  • Share the unboxing video, order details, and photos of the damaged item(s).

• Refund or Replacement:

  • Upon verification of the damage, we will offer a replacement or refund as per your preference.
  • Refunds will be processed to the original payment method within 5 business days.

• Non-Returnable Situations:

  • Personalized or customized gift boxes are not eligible for returns unless they arrive damaged.
  • Claims without the required unboxing video cannot be processed.

We appreciate your understanding and cooperation in ensuring a smooth return process. If you have any questions or concerns, please reach out to us.

Thank you for choosing AmazeCrafts to make your Valentine's Day special!